MacBook Pro 16″ Touchbar (2019)

To give you a clear picture of the physical condition of our products, we use product condition ratings. These ratings describe the cosmetic state of our products.

It’s important to know that the technical condition of all our products is always perfect.

Product conditions	Explanation
New	The product is in unopened packaging.
Open box	The product has been taken out of the box for inspection and reinstallation. Otherwise, it is in like-new condition.
Certified Refurbished	The product has been refurbished by the manufacturer or authorized partners. Often in like-new technical and cosmetic condition.
Like new	The product shows signs of minor wear, such as light scratches or small dents.
Minor signs of use	The product shows visible signs of wear, such as scratches or dents.
Visible signs of use	The product shows deep scratches, dents, or paint damage, and the screen may have scratches.

Product conditions Refurbished JBL

Product conditions	Explanation
A+	Looks like new. No visible signs of use. All accessories are in mint condition.
A	Very light signs of use, such as small scratches or superficial markings. For cosmetic purposes only. 100% functional and fully tested. Includes all accessories.
B	Clear cosmetic signs of use, such as scratches or dents, but fully functional and extensively tested. Includes all accessories.

This is the brief explanation. Click the button below to view the detailed explanation and see practical examples.